If the service is offline and here it is said it is online, please contact us to be able to fix.
If a service has been down for more than 24 hours, we add additional time to your access
once service is back online*.
|Stack Money Forum||Online|
|Pikto Chart (Pro)||Online|
|Keyword Revealer (Elite)||Online|
*Please note that the "compensation days" are added to your subscription but because of limitation of the platform they are available after your subscription has expired.
Example: Your access for service X is until 01.01.2020, because of tech problem we added you 10 days to your account as compensation - you will be charged on 01.01.2020 for the next month and 30 days will be added to your access but infact you will have 40 days access. You decide not to subscribe again on 01.02.2020 and cancel your subscription, than you will have access to 11.02.2020.
I know it is kind of stupid but can not overcome this technically.